Job Summary:

Nature of Work: This is an advanced classification that performs specialized clerical work of an administrative nature of varied scope and complexity requiring a broad knowledge of standardized policies and procedures, and confidentiality in the disposition of work matters. Work requires significant independent judgment, problem solving, and decision making s kills within prescribed limitations. Interprets guidelines to specific situations that are not covered by policies or procedures. Work includes the maintenance of various record systems, the creation of reports involving payroll, employee, student, departmental records, and statistical data. Work also includes composing routine memoranda, correspondence and written materials requiring knowledge of institutional policies and procedures, scheduling meetings, and making travel arrangements. Limited leadership may be exercised over small teams of co-workers or student employees. Occasional supervision and oversight is provided to employees in this classification.

Essential Duties:
Responsible for course scheduling, ensuring no programmatic conflicts; collect and build course schedules, perform appropriate system entry, manage advising templates
Monitor independent study courses to prepare and verify payout to faculty upon completion
Develop, organize, and monitor reports; including but not limited to faculty load reports, schedules, eligibility for rank promotion and tenure, faculty submission of Professional Activity Reports, etc.
Provide training for faculty and administrators on new technology
Provide training for adjuncts on CSC technology and processes
Serve as liaison between faculty and book store ensuring availability and accuracy of texts
Provide training and support for incoming OAs to the School of Liberal Arts
Provide administrative support for the Dean and associated personnel, including but not limited to; assessment activities, communications, records maintenance, gatekeeping, schedule and correspondence management, use of the maintenance system, budget and expense forms and reports, etc.
Act as content manager for assigned websites
Oversee special projects and functional aspects as established by the Dean
Assist supervisor with continuous improvement processes
Develop and proofread reports
Respond to phone and e-mail requests for information
Keep minutes of meetings

Secondary duties:
Cross-train with other appropriate OAs so that office assistants can cover for each other in cases of demanding work load
Secure office supplies for the supervisor, faculty and staff
Other duties as assigned

About Us:

Required Qualifications:

Clerical experience, college coursework in Business Administration or related field

High School diploma or equivalent

Any combination of education, training, and work experience that enables the individual to perform the duties and responsibilities for this position

Preferred Qualifications:

Knowledge of business English, composition and mathematical and statistical functions.
Knowledge of current office practices and procedures.
Knowledge of financial and student information systems and software used for word processing, spreadsheet and database applications.
Knowledge of basic budgeting and accounting principles and practices.
Skill in the operation of a computer, scanner, copier, printer, and other common office equipment.
Ability to perform advanced clerical tasks and projects including composing, preparing and disseminating correspondence, reports and memoranda.
Ability to train, schedule and guide the work of other clerical staff or student employees.
Ability to communicate effectively in verbal and written formats.
Ability to maintain varied filing systems and records.