Job Summary:
The Loper Success Hub Operations Specialist is the first point of contact for visitors to the Loper Success Hub, which is a one-stop shop for academic support on the 2nd floor of the Calvin T. Ryan Library. The Loper Success Hub unifies services provided by Academic Advising & Career Development, Disability Services for Students, TRIO – Student Support Services, and Tutoring & Academic Support. The Operations Specialist plays a vital role in connecting students to appropriate campus resources. This position assists with the successful operation of the Loper Success Hub by supporting data and budget management. This position works with leadership within the Loper Success Hub to identify data needs and to maximize the effectiveness of the Loper Success Hub through data management and analysis. This position requires strong interpersonal skills, knowledge of campus resources, and attention to detail. The ideal candidate will understand the mission of the Loper Success Hub and be dedicated to helping all UNK students achieve academic success through a validating approach, acknowledging the unique attributes and needs of each student.
Required Qualifications:
Bachelor's degree
Two years of customer service experience.
Experience working with diverse populations.
Experience with Microsoft Office and other electronic systems.
Demonstrated experience providing customer service.
Excellent oral and written communication skills.
About Us:
The University of Nebraska at Kearney (UNK) is a public university committed to excellence in teaching, research, and community engagement. As part of the University of Nebraska system, UNK offers a supportive, student-focused environment with the resources of a larger institution. Located in central Nebraska, UNK serves around 6,000 students and is known for its strong academics, welcoming campus culture, and dedication to student success. Join a team that values innovation, collaboration, and the power of education to transform lives.
As a University of Nebraska employee, you'll enjoy a comprehensive benefits package that includes health, retirement, and wellness programs—plus 13 paid holidays each year, generous leave options, and tuition remission.