University of Nebraska-Lincoln

Job Summary:

The Assistant Manager of Visitor Experiences plays a key role on Sheldon's visitor experience team staffing Sheldon's Visitor Center, supporting all aspects of the museum's visitor experience, and acting as weekend manager-on-duty. The Assistant Manager oversees the scheduling, logistics, coordination, production, and successful execution of all Sheldon Museum of Art events including public programs (such as lectures, concerts, and gallery talks), Sheldon Art Association events, private facility rentals, and photoshoots.

This position requires working a highly flexible and irregular schedule, including evenings and weekends. Work week is Wednesday through Sunday

About Us:

At the University of Nebraska-Lincoln, we’re proud to be consistently recognized by Forbes as a top employer, known for our welcoming and supportive work environment, commitment to professional growth, and outstanding benefits. UNL isn’t just a workplace, it's a place to build your career and make a real impact in Nebraska. 

When you join our team as a full-time, regular staff member, you’ll enjoy: 

• Ample paid time off, including vacation, sick leave, parental leave, and holidays 
• Comprehensive insurance options including medical, dental, vision, and life insurance 
• Employee & dependent scholarship program to pursue higher education 
• Generous retirement plans with university match 

  Learn more about our benefits and working for the University at: https://go.unl.edu/aboutus   

Required Qualifications:

• Bachelor's degree in liberal arts, communication, humanities, business administration, hospitality, hotel and restaurant management, or related field and three years of professional experience including a background in events planning and/or management, customer service, hospitality; additional years of relevant experience or completed relevant education may substitute for required education/experience on a year-for-year basis.  
• Outstanding written and verbal communication skills Strong organizational and time management skills.
• Proficiency in computer skills including word processing, spreadsheet, databases, and presentation software.
• Ability to work in a fast‐paced environment, adhere to deadlines, and demonstrate flexibility in meeting shifting demands and priorities.

Preferred Qualifications:

The following qualifications are preferred but not required: 

• Bachelor's degree in Events Management & Planning (or equivalent)
• Professional experience in an arts venue, including experience with event management
• Knowledge of art history, especially that represented in the museum's collection.
• Knowledge of point-of-sale systems.
• Familiarity with operating and troubleshooting AV equipment

Ideal Candidate Statement:

The ideal candidate will demonstrate a commitment to fostering fairness, belonging, and opportunity for all members of the community, contributing to institutional excellence that reflects various perspectives and experiences. Strong cross-cultural competence, high emotional intelligence and proven ability to forge mutually respectful, trusting, and effective relationships with groups of staff, donors, artists, clients, community leaders, and decision makers. Enthusiasm for engaging Sheldon Museum of Art visitors, members, and donors with the museum through an excellent visitor experience and dynamic events. Ability to meet challenges calmly and skillfully, and to troubleshoot and solve challenging customer service scenarios. An appreciation for and understanding of the operations and mission of a university art museum. Ability to exercise tact and diplomacy at all times with multiple constituencies.

To Apply:

Compliance Requirements: