University of Nebraska at Omaha

Job Summary:

Reporting to the Associate Director, Outreach, Support, and Student Eligibility, the Assistant Director is responsible for leadership of the Outreach and Support team in the Office of Financial Support and Scholarships. The Assistant Director leads all front facing customer service efforts and support. Primarily responsible for leadership and development of financial aid outreach, office communications, social media and website. The Assistant Director also collaborates with academic affairs, colleges, departments, student affairs, and community partners to enhance UNO's financial aid outreach and literacy. The Assistant Director is responsible for the administration of federal work-study.

Additional Info

Required Qualifications:

• Bachelor's degree
• Requires a minimum of two years' experience in financial aid or customer service. We will also consider candidates with an equivalent of education and experience.

Preferred Qualifications:

This position is looking for someone with great communication skills in all settings such as email, presentations, phone calls and meetings. The ideal candidate would have a strong customer service background and be considered a team player as they will work closely with the team under them. I do not expect the person to have extensive knowledge of financial aid but would prefer someone with basic knowledge at a minimum and the willingness to learn.

Compliance Requirements:

Background Check

Credit Check

About Us:

The University of Nebraska at Omaha is an Equal Opportunity Employer, committed to preventing and eliminating discrimination against employees and prospective employees based on race, color, ethnicity, national origin, sex, pregnancy, sexual orientation, gender identity, religion, disability, age, genetic information, veteran status, marital status, and/or political affiliation. The University of Nebraska at Omaha does not condone or tolerate discrimination. In support of this policy, the University has implemented employment programs to recruit, employ, and promote qualified individuals based solely on their knowledge, skills, abilities and talents. These factors, along with our commitment to recruit, assess and select all candidates/employees using job-related criteria, ensure fairness, equal evaluation, and treatment in our selection decisions and processes.