University of Nebraska Medical Center

Job Summary:

Serves as the primary liaison between families, referring sources, Munroe-Meyer Institute staff and clinicians. Coordinates the MMI scheduling process for clients referred for diagnostic evaluation and clinical services.

Additional Info

About Us:

The Munroe-Meyer Institute (MMI), located off the main UNMC campus in Omaha's Aksarben district, is housed in a purpose-built facility designed to support the Institute's mission of community service and employee development. The site provides convenient on-site parking and access to an employee fitness center, fostering a professional and welcoming work environment.

Munroe-Meyer Institute: https://www.unmc.edu/mmi/

To learn more about the University of Nebraska, visit the sites below.

University of Nebraska Strategic Plan “Odyssey to Extraordinary” https://nebraska.edu/strategic-plan

Get to know Nebraska https://nebraska.edu/get-to-know-nebraska

University of Nebraska Medical Center Campus https://www.unmc.edu/aboutus/index.html and https://www.unmc.edu/aboutus/facts.html

University of Nebraska Faculty & Staff Benefits https://nebraska.edu/faculty-and-staff

Required Qualifications:

• High School education or GED
• 3 years general office support experience of which one year must include experience in clinical scheduling, intake, referral coordination or related in a healthcare setting
• Microsoft Outlook

Will consider three years related post high school education/experience.

• Knowledge of scheduling health care services. Ability to utilize clinical scheduling software.
• Strong communication skills necessary. Ability to communicate with people in a supportive capacity, and must be able to identify & triage health care needs. Excellent verbal and written communication skills required.
• Strong customer focus skills essential. Must be able to interface in a professional manner with individuals at all levels. Excellent telephone etiquette required.
• Demonstrated organizational skills with the ability to work independently and to prioritize workload and set deadlines.
• Knowledge of medical and insurance terminology. Familiarity with medical billing such as CPT , HCPCS, ICD10 coding. Knowledge of Medicare, Medicaid and Third Party Insurance billing protocols and per-authorization guidelines.
• Ability to remain calm and supportive and handle confidential matters discreetly.

Preferred Qualifications:

• Relevant coursework/specialized training
• Post high school education with course work in business
• Experience in health care service delivery coordination, and clinic scheduling
• Microsoft Access,Microsoft Excel,Microsoft Word,Microsoft PowerPoint

• Knowledge of EPIC desirable.
• Experience working with persons with disabilities, and interdisciplinary care teams.

Compliance Requirements:

• Background Check
• Child & Adult Sexual Abuse Registry Request and Check 
• Education Credentials Check